GO-LIFE, a part of GO-JEK consists of GO-MASSAGE (professional masseuse), GO-CLEAN (cleaning service), GO-AUTO (Automotive solution), and GO-GLAM (Beauty treatment) releases the latest update in appearance and payment feature integrated with GO-PAY. The occasion also marks GO-LIFE’s presence in 11 new cities in Indonesia.
“In making innovation, GO-LIFE always consider users’ convenience and partners’ welfare. Therefore, we create the more identical interface in the app with simpler and easier ordering process. We also add GO-PAY for the faster payment to all customers. Currently, the feature is only available in GO-MASSAGE,” Dayu Dara, Head of GO-LIFE, explained.
Furthermore, she also said regarding GO-PAY integration towards GO-LIFE is expected to facilitate users or partners in ordering and receiving the order. Users can order without having to pay in cash, while partners don’t have to prepare for a change.
In addition, GO-LIFE is getting more identical. She said, “Previously, all services have a different interface that creates a different experience in ordering. However, the services are now run in the same process; Home = Select Category / Services – Select Details – Confirm Order.”
Another feature attached is Bantuan (a help button) to facilitate users that having difficulty in any case. In the meantime, GO-LIFE is introduced in 11 new cities, those are Solo, Gresik, Tasikmalaya, Banjarmasin, Purwakarta, Samarinda, Bandar Lampung, Padang, Serang, Batam, and Pekanbaru. In total, GO-LIFE has available in 24 cities of Indonesia.
“By introducing GO-LIFE in 11 new cities, we’re expecting the public to get an easier service for professional lifestyle solution along with empowering informal sector’s partners in the region,” she added.
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Original article is in Indonesian, translated by Kristin Siagian
